What user information do we collect and use, and how do we collect this data?
We are able to gather the customer information when;
You give the information by yourself
We collect the data automatically as you input it
We may receive your data from others
At the point when you make a record on one of our partner websites, join to get offers or rewards, or make a booking by using our platform, you give us your own data. We additionally gather such data through automated tools, for example, browser cookies that are stored on your device, with your agreement where it is required, when you visit our sites or download and utilize our Apps. We additionally get data from subsidiary organizations inside MyTravelCase venture of hokis solutions, just as our business partners and other affiliated companies, which assist us with working on our platform and improve our related software programs, tools, and services we provide, refresh and keep up with the latest records, possibly recognize and explore fraud, and most importantly we use to successfully market our brand and services.
Your own data might be shared to assist you with booking your flights or potentially a get-away, help you with your travel as well as your accommodation during vacation, speak with you (counting when we send information on items and services or allow you to speak with travel agents independently and additionally landowners), and follow the law. The full Privacy Statement explains how user's personal data is shared.
You can practice your information protection methods in many different ways. For instance, you can quit the marketing notifications by tapping the "unsubscribe" web link written in the messages you receive from our end, in your user account as relevant, or by reaching our customer support team. Our Privacy Statement has more data about the various alternatives and choices of rights that are accessible to you.
More data and information about our security and privacy practices are in our full Privacy Statement. You can also reach out to us as depicted underneath in the "Contact us" section at the lower part of this page to raise your inquiries concerning how we handle your own data or ask questions about your own data.
Various categories for the personal information we collect from our users
When our customers use our platform, websites, Apps, or associated tools or services, we may gather the following kinds of information from you whenever needed:
Email address, Name, telephone number, and business, home, and billing addressees
Government-issued Identification documents are required for booking of flights or to identify the person using verification tools such as driver’s license, passport, and government redress numbers, tax identification number, and for property owners
Payment details such as credit or debit card number, CVV number, expiration date, and billing address of the customer
We also ask for travel preference-related information such as your favorite destination, special accessibility needs, accommodation type you like for membership information, and loyalty programs.
Your date of birth, gender and geolocation information for providing you a customized experience
Your imaged, videos, and some recordings
We may also ask for your social media information and other publicly available details to know your preferences and feedback purposes
There will be communications with you through phone calls, messages without customer support executives for training purposes and quality reasons
We may be interested to know the searches you conduct, transactions may execute other interactions with you using our services and apps.
There could be other communications that may take place through other platforms, partners, and traveler-collaboration tools and in-groups chats, and much more
Data you provide about other people, such as your travel partners, or with whom you are booking the travel
Data we receive from our partner companies and third-party vendors such as affiliate partners and authorized service providers that may consist of the latest contact information, interests, demographic data, and purchase history that we may use for market study and analysis.